Secure Payments with Stripe and PayPal: At Ilaahi Institute, we value your security and convenience. To ensure hassle-free and secure payments, we offer two trusted payment gateways for your transactions. Stripe, a world-renowned payment gateway, ensures your payments are processed securely without any additional transaction fees. We cover all transaction costs to provide you with a seamless payment experience.
In the event that Stripe is not suitable for you, we also offer PayPal as an alternative payment option. We make every effort to minimize transaction fees for our students, ensuring that you pay as little as possible or even none at all.
Refunds and Cancellations: We believe in providing complete satisfaction to our students, which is why we offer a flexible refund and cancellation policy.
Refunds: If, for any reason, you are not entirely satisfied with our services, you have the right to request a full refund within 14 days from your initial payment. This 14-day refund window starts from the date of your first payment. After this period, you will be billed for the next cycle.
Cancellation of Subscription: Should you decide to cancel your subscription, you must notify us at least 14 days before your next billing date. This notice period ensures that you will not be billed for the next cycle, and your cancellation will take effect accordingly.
Billing and Payment Schedule: Direct debits for your subscription will be processed on the exact same date every month. This consistency in billing ensures clarity and predictability for both parties.
For any billing-related queries or assistance, please do not hesitate to contact our customer support team. We are here to provide you with excellent service and ensure a smooth learning experience with Ilaahi Institute.
Thank you for choosing us as your partner on your Arabic learning journey.